Effective Date: January 20, 2025

At Memento Souvenirs, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect the following types of personal information:

• Personal Information: Name, email address, shipping/billing address, phone number, and payment details.

• Account Information: If you create an account, we collect login credentials and purchase history.

• Device Information: IP address, browser type, device type, and pages visited (collected through cookies and analytics tools).

• Order Information: Products ordered, payment method, delivery details, and communication history.

2. How We Use Your Information

We use your personal data to:

• Process and fulfill your orders

• Communicate with you regarding your purchases, inquiries, or support needs

• Improve our website, services, and customer experience

• Send promotional emails or updates (only if you opt-in)

• Prevent fraud, monitor security, and enforce our terms

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Service Providers (e.g., payment gateways, shipping carriers, marketing platforms) strictly for order fulfillment and service delivery

• Legal Authorities if required by law, subpoena, or to protect our legal rights

• Analytics and Performance Tools to monitor and improve our website performance (e.g., Google Analytics)

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Analyze website traffic and user behavior

• Improve navigation and functionality
  You can control cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Object to or restrict processing

• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at info@mementosouvenirs.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before submitting personal data.

8. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website after such changes signifies your acceptance.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:

Email: info@mementosouvenirs.com